General information

Founded in 2017 and started operations on January 16, 2019, Bamboo Airways stands as Vietnam's pioneering private airline, offering top-tier services adhering to the conventional model (Full-Service Carrier).

Up to now, Bamboo Airways has solidified its position as one of the top three airlines in Vietnam, supported by three key pillars: 

  • Unparalleled on-time performance within the domestic aviation sector.

  • An expanding inter - regional and inter - continental network.

  • A commitment to providing quality services with utmost dedication.

Bamboo Airways

Find out “Is Bamboo Airways good” in this post via process & policy

Is Bamboo Airways Good?

This review of Bamboo Airways thoroughly evaluates the airline's services, highlighting its unwavering commitment to delivering exceptional quality.

Fare classes

Similar to its counterparts, Bamboo Airways will offer three types of tickets tailored to cater to diverse customer profiles. 

Classes

Utilities

Economy

- The cheapest fare class of Bamboo Airways. 

- Free 7kg carry-on baggage and 20kg checked baggage.

- 1 free meal and drink during the flight.

Premium economy

- Free 7kg carry-on baggage and 30 kg of checked baggage.

- Passengers are supported to change flights at the airport for free.

- Free meal during the flight.

- Free service upgrades at the airport and free use of priority check-in counters.

Business

- 2 free pieces of carry-on luggage weighing up to 30kg.

- 2 pieces of checked baggage weighing up to 30kg.

- 1 free meal.

- Have a VIP waiting lounge, a shuttle bus, and priority access.

- Choose your desired seat completely free of charge.

- Seats are capable of reclining 180 degrees to create a comfortable bed and have a soothing massage mode tailored for extended flights.

 

Bamboo Airways

Quality is always in tandem with budget-friendly price

Furthermore, we will provide details on additional fees to ensure a comprehensive understanding. From there, you will have an answer to the question “Is Bamboo Airways good?”.

  • Children’s ticket price: From 2 - under 12 years old: Charge 75% of adult ticket price. Under 2 years old: Only pay a service fee of 4 USD / child/segment excluding tax.

  • Change flight date and time: costs from 10 - 13 USD depending on ticket class.

  • Change name: 18 USD / passenger / segment.

  • Upgrade ticket: 15 USD / person / time.

Check-in process

With various check-in options, Bamboo Airways generates convenience for passengers to complete. 

  • Online check-in: Via website and mobile app, passengers can check in right at home or on the go because it typically opens 24 hours and closes a few hours before the flights.  

  • Airport check-in: As for this option, you must present your travel documents, such as passports, and e-tickets, and provide any necessary information to the airline staff at the designated check-in counters.

  • Self-service kiosks: This is where you can check in by yourself. Also, they will allow you to print boarding passes and select your preferred seats. 

Bamboo Airways

Bamboo consistently strives to deliver the utmost comfort to customers

Baggage policies

As for each fare class, you will prefer a certain amount of luggage’s weight. However, if you want to buy checked baggage options tailored to individual needs ranging from 1 kg to 40kg packages, we will show you the prices and notes for them. 

Weight

Buy in advance via the website/call center/agent/ticket office

Buy at the airport

1 kg

---

1.57 USD

5 kg

2.75 USD

 

10 kg

4.72 USD

 

15 kg

6 USD

12 USD 

(Applies to Economy Saver Max only)

20 kg

7 USD

 

25 kg

9 USD

 

30 kg

13 USD

 

35 kg

15 USD

 

40 kg

19 USD

 
 

Bamboo Airways

 Clear baggage policy makes it easy for customers to choose

Notes: 

  • The above price does not include 10% VAT.

  • Each passenger is allowed to purchase a minimum of 20kg and a maximum of 40kg of checked baggage per person.

  • If you want to order checked baggage, you can register through Bamboo Airways' sales channels no later than 3 hours before your flight time to save more than 40% compared to buying directly at the airport.

Looking for more information? Our article on travel guide in Vietnam!

Indeed, with the information provided above, determining “Is Bamboo Airways good” is no longer a challenging question to answer. Besides, to get further detailed information for planning a Vietnam tour, feel free to contact the New Asia Tours website for a prompt and thorough response.