Vietjet Air Overview

Vietjet Air is the first low-cost private airline in Vietnam operating since 2007. Currently, the airline is one of the top domestic airlines in Vietnam. Vietjet has a wide network covering the entire country and many flights to countries in Asia and around the world.

The airline has 3 main seat classes: Skyboss (business class), Eco, and Promo with competitive ticket prices. The airline is suitable for those who want to minimize travel costs along with reducing accompanying services.

Throughout its long-standing operation, the airline has made a mark recognized by AIrlineRatings and domestic media:

  • Top 10 Low-Cost Airlines with the Highest Safety Records (2022)

  • Most Preferred Airlines by Vietnamese Customers (2018)

  • Best Ultra Low-Cost Airlines in Vietnam for 3 consecutive years

  • Airline with the friendliest transportation service and best promotion system in Vietnam (2012)

Why Vietjet Air is a Safe Choice for Your Trip

As a specialized airline providing reasonably priced tickets, does Vietjet Air ensure the safety of its customers and is it worth choosing?

The answer is yes. Here are 4 reasons why Vietjet is trusted by many and affirms its strong position in the Vietnamese aviation industry.

Rated 7/7 stars for safety by AirlineRatings

Is Vietjet Air Safe

Vietjet Air safe flights

Is Vietjet Air safe? Evaluations from AirlineRatings will help confirm the safety level of this airline for passengers. AirlineRatings rates Vietjet with an absolute 7/7 safety rating, the highest level in the world that the airline has maintained continuously from 2018 to date.

Airline Ratings is an organization that evaluates safety and service in the aviation industry of 385 airlines worldwide. Vietjet Air, along with reputable and outstanding low-cost airline brands in Europe and America such as Ryanair, easyJet, Frontier,... has been consistently present in the top 10 for many years, demonstrating excellence in maintaining superior flight safety for passengers and crew.

Moreover, Vietjet is an accredited member of the International Air Transport Association (IATA) and possesses the IOSA Operational Safety Certification.

High aircraft standards

Is Vietjet Air Safe

Types of aircraft of Vietjet Air

Is Vietjet Air safe? Let's explore whether this airline uses safe and optimal aircraft for passengers. Vietjet Air owns a modern fleet accounting for over 41% of the total number of aircraft of domestic airlines in Vietnam. Detailed information on Vietjet's aircraft types:

Aircraft Types


Airbus A320, Airbus A320 neo

- These are the first aircraft of Vietjet Air, with low operating costs that help save fuel and ticket prices for passengers;

- The Airbus A320 has a capacity of 180 passengers with comfortable seating and spacious aisles.

- The Airbus A320 neo features Sharklets curved wing design at both ends to reduce fuel consumption and CO2 emissions compared to regular A320 aircraft.

Airbus A321, Airbus A321 neo

- An improved aircraft type with many advantages over the Airbus A320 and A320 neo, accommodating up to 244 passengers.

- Equipped with a modern wireless entertainment system, spacious cabin, and comfortable seats with many amenities.

Boeing 737 MAX 200

- The most modern aircraft type of Vietjet with a capacity of around 200 passengers, modern and visually appealing design, and fuel efficiency savings of up to 16% compared to Airbus aircraft models of the airline.


In addition, Vietjet continuously adds new aircraft to its modern, fuel-efficient, and technically reliable fleet with a 99.72% technical reliability rate. This rate is among the leading airlines in the region and the world. The airline also dedicates resources to training, maintenance, and technology advancements to uphold the highest safety and quality standards.

Professional pilots and cabin Crew

Is Vietjet Air Safe

Vietjet Air Crew

Vietjet Aviation Academy (VJAA) is one of the top aviation vocational training institutions in the Southeast Asia region, approved by the Civil Aviation Authority of Vietnam. VJAA is also a training partner of the International Air Transport Association (IATA) to ensure a high-quality aviation workforce.

The pilots and flight attendants of Vietjet Air are selected through rigorous rounds of assessments based on appearance, education, and are professionally trained to serve and ensure passenger safety on every flight.

In addition to internal training activities conducted by experienced instructors, trainees are sent to the International Air Transport Association (IATA), the International Civil Aviation Organization (ICAO), the world's top aircraft manufacturers Airbus and Boeing, internationally approved flight schools in Vietnam... to participate in various extended courses.

Good onboard experience

Is Vietjet Air Safe

Vietjet Air customer service

The airline's motto is Safety - Fun - Affordable - On Time. It cannot be denied that Vietjet is an airline that pays great attention to communication activities, customer care programs, and events for passengers. 

Examples of programs to mention are New Year festivities, traditional Tet celebrations, mid-autumn celebrations, community support events, appreciation gift-giving ceremonies, and more. This is one of the highlights of Vietjet Air in creating a difference with other domestic airlines.

In addition, the airline's other services are also very comprehensive, ranging from food menus, purchasing additional baggage, selecting seats, business lounge, etc.

Ticket booking guidance

Is Vietjet Air Safe

How to book a Vietjet Flight ticket

If you feel confident and want to book with this airline, the online steps are very easy. You can refer to the following concise steps and book your ticket on the website

  • Step 1: Search for your flight
  • Step 2: Select flight, ticket type
  • Step 3: Fill in the Passenger information
  • Step 4: Select additional services (baggage, hot meals, priority check-in service, Travel insurance)
  • Step 5: Check reservation and make payment

After completing, you can check your ticket in the My Booking section on the website. With this ticket, you can go to the airport two to three hours before the flight for check-in procedures or check in online from 24 to 1 hour before the flight.

Looking for more information? Our article on travel guide to Vietnam!

I hope this article has offered you valuable insights to address the query "Is Vietjet Air safe?". Vietjet Air is a domestic airline that has been operating for a long time with a large number of passengers in Vietnam every day. The airline pays great attention to complying with regulations for a safe flight and passenger guidance. Furthermore, if you are unsure about choosing a destination to travel in Vietnam, you can refer to our website or leave a message in the chat box.