Grab in Vietnam: Essentials Information & Guide

Why Should You Use It?

Grab is a popular transportation service in Vietnam, alongside traditional transport options. It is a good choice for travelers due to the following reasons:

• Affordability: Grab offers competitive prices, with fares ranging from around $1.11 to $1.39 for 2 kilometers by car, and around $0.49 to $0.66 for 2 kilometers by motorbike. The prices are displayed and are often cheaper than traditional taxi fares.

• Quick and convenient: Grab drivers are available everywhere, and there is a large number of drivers on the platform. Booking a ride on your phone takes minimal time, and drivers usually arrive promptly to pick you up.

• Control over the route: With Grab, you have visibility of the route taken, ensuring that you are not taken on unnecessary detours to inflate the fare.

• High level of safety: Grab drivers are required to adhere to safety policies set by the company and are rated by customers on the app. This ensures a safe and satisfying trip. You also have access to the driver's information, which adds an extra layer of security.

• Easy payment: Grab offers various payment options, including bank accounts and e-wallets. There are often discounts and vouchers available, making the fares even more affordable. This is particularly beneficial for travelers who do not have the local currency readily available.

Why Should You Use Grab in Vietnam?

Locations in Vietnam where Grab Is Available

Although Grab was the first ride-hailing service to appear in Vietnam, it has not yet expanded its coverage nationwide. Below is a summary of the areas where Grab is available. Please take note to prepare for your trip accordingly:

How to Use Grab in Vietnam

To use Grab, you need to download the app from the Google Play Store for Android or the App Store for iPhone. It is recommended to use a 3G/4G SIM card from Vietnam.

Download the Grab in Vietnam

After that, you'll need to enter your personal information to verify your account. Once you have a Grab account, follow these steps to book a Grab service:

• Step 1: Choose Your Service

Tap on the corresponding icons for the type of service you want, such as GrabCar, GrabBike, food delivery, or express delivery. If you need transportation to a specific location, choose GrabCar or GrabBike based on the number of passengers and distance.

• Step 2: Select Pick-up and Drop-off Locations 

For passenger transportation services, select your pick-up and drop-off locations. Then, choose the type of vehicle, such as motorbike, 4-seater car, or 7-seater car. Select the appropriate vehicle type and tap "Book Now."

• Step 3: Track Your Driver

The driver may call you to confirm the booking. You can view their personal information, including their name, photo, and vehicle number, on the app to easily identify them. Track their arrival at the pick-up location.

• Step 4: Cashless Payment

You can pay with credit cards or e-wallets such as Momo, Moca, or ZaloPay. Make the payment after the driver safely transports you to your destination. If you are satisfied with the service quality, rate the driver and give them a 5-star rating.

Cashless payment with credit cards or e-wallets

Grab Services For Travelers

Grab in Vietnam provides a variety of services that you may be concerned about. 

Passenger Transportation Services

• GrabBike: Fast and safe motorbike transportation, suitable for short distances within the city.

• GrabCar: Transportation by 4 or 7-seater cars with fixed fares. Suitable for larger groups and longer distances.

• GrabTaxi: Service linked with traditional taxi companies. You will pay the fare based on the taxi company's rates.

• JustGrab: This service integrates both GrabCar and GrabTaxi, selecting the nearest available car to pick you up. The fare remains fixed regardless of whether you choose GrabCar or GrabTaxi.

• GrabShare: A ride-sharing service that helps reduce fares by up to 30%. It applies to car rides where passengers share the same route. 

• GrabAirport: Suitable for transportation between the airport and the city center. The fare for this service may be higher than in other areas.

• GrabRent: On-demand transportation service with fixed hourly rates. It offers packages of 2, 4, 6, and 8 hours. For motorbikes, the routes are within the city. For cars, there are no limitations on the route. This service is suitable if you want the flexibility to explore tourist destinations at a reasonable price.

Grab in Vietnam offers a wide range of services for customers

Other services

In addition to passenger transportation, Grab also offers other services that you might be interested in:

• GrabFood: Food delivery service.

• GrabMart: On-demand grocery shopping and purchases.

• Booking tourist attractions and hotel rooms: Grab has partnerships with apps like Klook, Agoda, and Booking.com, making it easy for you to make reservations.

GrabFood Service

Want to explore further? Check out our post about travel guide to Vietnam!

We hope this article has given you a good overview of Grab in Vietnam and how it can make your travel easier and cheaper. It is truly a very convenient way to travel to destinations within and around the city. If you still have any doubts or queries, don’t hesitate to reach out to New Asia Tours. Our friendly and professional staff are ready to help you with anything and Vietnam tours.